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Contact Us

THE BEST WAY to contact us is by e-mail. Our email address is customer_service@liveandlearn.com

And the best way to place an order is to use our secure online shopping cart system. 

We monitor email 24 hours a day, 7 days a week. You will be surprised how quickly we will respond to your email (provided a response is appropriate). It is our favorite way to correspond!

You can use our email address to place an order, ask us a question, or to make a comment. Every email message we receive is reviewed by a real person.

But please note, when you send us an email message you will first receive an automated response, commonly called an auto responder. The auto responder lets you know we received your email message.

LIVE CHAT
This is a great feature, but very few people take advantage of it. During the course of most days, and at strange hours at night, we have an employee online who will be glad to answer quick questions via our Live Chat System. Simply click on the Live Chat Button found on the left side of most of our web pages. When someone is available to answer your question immediately it will say, "Need Help?" "Click Here Now For Live Customer Support" and someone will answer your questions right then and there. But when no operator is available it will say "Leave A Message" "Live Help Offline", at which time you can click on it, leave your message, and someone will reply by email as soon as we return to work the next business day.

PHONE
We are sorry, but we do not have a toll free number. If you want to call us, it will have to be on your dime. If you don't want to pay for the call, send us an email message...that is free!

Phone operators are generally available from 9:00 AM until 4:30 PM Eastern Time, Monday - Friday.

Our phone number is 443-394-8501. If you are going to call us to place an order we strongly suggest you have your item numbers ready and credit card handy to speed the process.

FAX
We are sorry, but we do not generally give out our fax number. Please call us during normal business hours to ask about our fax number.

SNAIL MAIL
Our Mailing Address is: PO Box 498, Reisterstown, MD 21136

END
Well, that's it. We hope we covered all of your questions. If not, contact us and we will try to answer any additional questions you have.

Your friends at Live And Learn...