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Shipping Information


SAME DAY SHIPPING!
Orders Placed M-F By 1:30 PM ET Ship The Same Day
Orders Placed After 1:30 PM Ship The Next Day
Orders Placed After 1:30 PM Fri, and SAT/SUN Ship On Monday
Shipping Is Free At $35 To 48 Contiguous United States Only.
 

COMPLETE SHIPPING FEES AND DELIVERY INFO BELOW!
LOCAL CUSTOMERS
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Time In transit Shipping Map

General Information - The time it takes us to process a regular order before shipment varies. The current processing time is always posted at the top of this web page. Orders shipping to Alaska, Hawaii, APO and International addresses may take an additional day or two to leave our warehouse. We ship all regular domestic orders going to the 48 mainland United States via UPS or USPS in the sequence received and all orders outside the mainland United States are shipped via the United States Post Office via priority, express or first class mail.

FASTER SERVICE - The cost for expedited shipping varies with every order. It is based on the shipping weight and the package dimensions. We believe in full disclosure, so we are telling you upfront that we charge five dollars over our actual shipping and insurance costs to ship your package because of the extra work involved in preparing an expedited order, plus we give expedited orders a higher priority in our shipping department. Besides getting faster shipping, you also get...

To select expedited service call 443-394-8501, tell us exactly what you want to order, and the zip code where you want it sent. We will then call you back within 30 minutes and tell you the cost and options for faster delivery. It is usually quite expensive, but rememeber it is based on the cost we are charged.

Final Note--Although the fee for this service is expensive, we do not guarantee a delivery date. We only guarantee to process your order as stated in this section. There are no refunds issued if a package is delivered later than expected, or for any other reason. It is up to the carrier (UPS, USPS, etc.) to meet their schedules, and unfortunately, sometimes a package gets delayed for a number of reasons...weather, misrouted, vehicle issues, etc.

Shipping Fees

Regular Shipping Of Domestic Orders To 48 Mainland States

FREE SHIPPING - Orders of $35 or more get free shipping (certain exceptions apply...details below).

$5.95 Flat Fee Shipping - All domestic orders under $35 have $5.95 Flat Fee Shipping charge (certain exceptions apply...details below).

We do our best to honor our shipping policy, but there are certain occasions where a shipping fee will need to be added or adjusted, such as an extremely large, oversized order with heavy items going across the country or to a remote rural area. If we feel an order needs a shipping fee adjustment, you will be contacted before the order is fully processed. We will try to work with you finding common ground that is fair to you and us, and quite naturally, you will have the option to cancel the order if you do not want to continue with the order. Please note we rarely have the need to adjust the shipping fee.

If your order has items that have free shipping and items that have a shipping charge, then you will be charged a shipping fee.

If you return items that received free shipping, our original shipping cost to you will be deducted from your refund.

Most orders going to Alaska and Hawaii have a flat rate fee of $17.95.

If an order has extremely large, oversized or heavy items and needs shipping fee adjustment you will be contacted before the order is fully processed. You will have the option to cancel the order or continue with the order.

Most orders going to APO/FPO military addresses have a flat rate fee of $7.95.

If an order has extremely large, oversized or heavy items and needs shipping fee adjustment you will be contacted before the order is fully processed. You will have the option to cancel the order or continue with the order.

EXCEPTIONS - PLEASE NOTE! As we stated a few times, there will be some exceptions to all of the shipping fees stated above, but not many. Basically, we will honor the fee as long as our actual shipping fee is not through the roof (for instance, if you order a set of blocks that weighs 20 pounds that will cost us about $50 to ship--that we can't do), in which case we will get back to you right away and try to work out a fair compromise before processing the order.

In summary, there are times we will have to adjust your shipping/handling fee. Quite naturally, you will be notified prior to shipment and given the option to cancel the order, make an adjustment to the order, or continue with the order. In such cases, no action will be taken until we hear back from you.

International Customers, please read the information at http://www.liveandlearn.com/shop/international because rules governing payment and shipping fees are different than those for orders being shipped to the contiguous United States, Alaska and Hawaii.

Canceling An Order

We understand that sometimes you may change your mind after placing an order for a variety of reasons. Depending where your order is in the processing chain, we may or may not be able to cancel the order. We will do our best to locate the package and honor your request, but if we cannot, then you will need to contact us for a return authorization when you receive the package (see Returns page).

In addition, just as we understand that you may change your mind after placing an order, you also need to understand that we may have already invested time, labor and materials processing your order, and we will have to hunt down your package in our warehouse, therefore we do charge $2.95 for an order cancellation of packages already in the processing chain.

Shipping Information To Countries Outside The United States click here.

Call us.: 443-394-8501

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